CCR&R children

Statewide Special Initiatives

The School Age Quality Improvement Program

The School Age Quality Improvement Program, administered by Southwestern Child Development Commission, was established in July 2004 through funding provided by the NC Division of Child Development & Early Education.  The goal of the program is to improve the quality of school age programs across the state through program enhancement and professional development trainings.

The project team consists of a Statewide School Age Program Coordinator who oversees the management and administration of the initiative and a Statewide School Age Professional Development Consultant who is trained to provide a variety of professional development activities to meet the needs of school age providers across the state. Many of these learning events are available with CEU (Continuing Education Unit) credits.

The School Age Quality Improvement Program oversees the implementation of the Basic School Age Care (BSAC) Train-the -Trainer course in North Carolina. It works with the DCDEE to develop and conduct additional annual train-the-trainer courses for school age educators and other Resource and Referral providers. The School Age Quality Improvement Program also provides professional support to the afterschool field through its quarterly publication the School Age Update.

The program collaborates with local, state and national school age partners to promote continued professionalism in the field of afterschool. 

Click here for a list of on line trainings available to you.

Promoting Healthy Social Behaviors in Child Care Settings

The Healthy Social Behaviors Initiative, which began in July 2005, addresses behavioral issues by offering services designed to identify, prevent and modify challenging behaviors with a goal of reducing the expulsion rate of NC child care centers.

Regional Behavior Specialists are housed in the regional lead child care resource and referral agencies and, as a team, serve all 100 counties in North Carolina.  A Project Manager, employed by Child Care Resources Inc., provides guidance and oversight of the project.

The Healthy Social Behaviors (HSB) Project was designed to assist teachers and technical assistance specialists in addressing challenging behaviors and in creating a proactive environment to ensure that children have developed the social-emotional competencies needed prior to entering school in order to succeed.

Goals of the Healthy Social Behaviors Initiative are to:

  • develop a highly trained cadré of behavior specialists available to licensed child care centers throughout North Carolina;
  • identify, prevent, and address challenging behaviors in young children in child care centers;
  • partner with teachers to determine strategies to teach children socially appropriate behaviors and promote social-emotional competency in young children;
  • modify adult behavior and early childhood environments to diminish challenging behaviors; and reduce expulsion rates due to challenging behaviors in client centers by 10%.

Click here for a list of trainings that may be available in your area.

The Infant Toddler Enhancement Project

In 2004, North Carolina, through the NC Division of Child Development funding, established a Statewide Infant and Toddler Enhancement Project. The Project goal is to improve the quality and availability of infant/toddler care in North Carolina. The Project team serves all 100 NC counties and includes 24 Infant/Toddler Specialists housed in regional lead child care resource and referral agencies.  A Project Manager, employed by Child Care Services Association, provides leadership and oversight of the project.

Specialists provide services statewide including technical assistance for child care programs and other community consultants and training specific to infant and toddler care best practices. The project is rigorously monitored to insure consistency, equitability and quality of services delivered across the state, and the impact is evaluated by several measurable outcomes. The Project Manager and Specialists contribute articles for use in local and regional publications and serve on a variety of state and local committees to provide support for birth to three initiatives.

Specialized training is provided and required of each specialist, including ITS-SIDS (safe sleep and SIDS reduction), Infant/Toddler Environment Rating Scale, and Program for Infant/Toddler Care (PITC). Specialists must also attain certification from WestEd as PITC trainers. A statewide report on county, regional and statewide status of infant/toddler care, “Who’s Caring for Our Babies Now?” was completed in 2008. This report compares 2008 data to the baseline data for the project reported on in 2005/2006.  The CCSA Research Department provided the data analysis, and the Executive Summary and complete report is available at Download a brochure by clicking HERE!

Click here for a list of trainings that may be available in your area.

Family Child Care Home Project

The goal of the Statewide Family Child Care Home Project, established in FY20, has been to speak with as many FCCH providers, CCR&R and Smart Start agency staff and community stakeholders in order to create a report that provides a realistic picture of the current state of FCCHs in North Carolina.

Prior to the Pandemic, the manager traveled to meet providers at their respective FCCH Association/Quarterly meetings to get feedback on their experiences as providers. The manager spoke with current and former parents who have chosen FCCHs and is continuing these conversations in FY21. The FCCH Project Manager has also spoken with consultants and lead agencies that work directly with FCCHs. These conversations will continue virtually and a survey has been created that asks some of the same questions (this will be distributed at a later date).

Family Child Care Homes and others may contact the manager directly at Southwestern Child Developement Commission at and click on the FCCH Project tab. Encouraging and helpful resources specifically desiugned for FCCHs may be found on the Southwestern Child Development Commission website at